Steve Klingman wrote in his book, "Fundraising Strategies for Community Colleges," that assistants for CDOs are just as important as the CDO himself. He argued that nonprofits should spend a good deal of energy looking for a great support staff.
So what qualifications should an organization seek for this role? Klingman suggested asking the following questions when assessing candidates:
- Does the assistant understand development?
- Does the assistant know the organization’s donors?
- Are there any underlying performance issues?
- Does the assistant possess the necessary skill sets?
- Does the assistant have command of the hundreds of details for which the CDO will be held responsible?
- Is the assistant proficient in using all of the organization’s software platforms?
- Do acknowledgment letters go out within 24 hours of receiving funds?
- Can the assistant perform data entry into the organization’s database, construct queries and run reports efficiently?
- Are gifts entered daily?
- Are bank deposits made at least once a week?
- Do complex assignments seem to be put off indefinitely?
- What does the assistant need?
- Are the assistant’s duties reflected in an accurate job description?
- Is the assistant responsible for the organization’s accounting? If so, plan to change that.